FAQ
Orders
Absolutely! We completely understand if you prefer not to share with your housemates that you occasionally like to let loose at a festival, party, or rave.
Thatโs why we promise that your order will always be shipped discreetly.
All orders are shipped the same day from the Netherlands. These are the average delivery times:
๐ณ๐ฑ Netherlands:ย Next day
๐ง๐ช Belgium:ย Next day
๐ฉ๐ช Germany:ย 2โ3 days
๐ซ๐ท France:ย 2โ4 days
๐ฎ๐น Italy:ย 2โ4 days
๐ช๐ธ Spain:ย 2โ4 days
๐ต๐น Portugal:ย 2โ4 days
๐ต๐ฑ Poland:ย 2โ4 days
๐ฆ๐น Austria:ย 2โ4 days
๐จ๐ญ Switzerland:ย 3โ6 days
๐ฌ๐ง United Kingdom:ย 2โ4 days
๐ฎ๐ช Ireland: 5โ9 days
๐ฉ๐ฐ Denmark:ย 2โ4 days
๐ธ๐ช Sweden:ย 2โ4 days
๐ณ๐ด Norway: 3โ5 days
๐ซ๐ฎ Finland:ย 3โ5 days
๐ช๐บย Rest of Europe:ย 2โ6 days
Has your order still not been delivered, even though it should have arrived based on the delivery times above? Then please contact us viaย hello@skipsupplements.com. We will investigate this for you as soon as possible.
Your order is delivered as a letterbox package. This means you donโt have to be at home to receive it.
Orders are shipped for FREE on orders over โฌ39.
If your order is below โฌ39, shipping costs are:
๐ณ๐ฑ Netherlands: โฌ4.99
๐ Other countries: โฌ6.99
You can pay with Klarna, PayPal, Apple Pay, iDEAL, credit card (we accept Maestro, AMEX or MasterCard), Google Pay or Bancontact.
On the product page, click 'more payment options' or 'add to cart' to fill in your details and choose from all available payment options.
Once you have added your product(s) to your cart, you can continue through the checkout process. Under the 'payment' section, you can enter your brand new discount code.
Of course! Are you interested in a quote for a business purchase of our product? Then get in touch via hello@skipsupplements.com.
If you want to change your order, you need to send an email to hello@skipsupplements.com. If we haven't shipped your order yet, we can still make changes. Has your order already been shipped? Then unfortunately this is no longer possible.
First of all, contact us as soon as possible at hello@skipsupplements.com. If we haven't shipped your order yet, we can cancel it immediately. Has your order already been shipped? Then you will need to return the order yourself in accordance with the return policy. Once we have accepted your return, we will transfer the purchase amount to your account within 5 business days.
How annoying! Send us an email at hello@skipsupplements.com and we will send you a confirmation of your order as soon as possible, promised.
Has your order still not been delivered, even though you placed it two working days ago? Then get in touch at hello@skipsupplements.com. We will look into this for you as soon as possible.
Returns
Of course! If you have received our product and are not satisfied with it, you can return the package even if you have taken three capsules. Would you like to read more about this?
No problem. Send us an email at hello@skipsupplements.com. We will take it from there.
Returns are at your own expense. The weight determines the shipping cost of the products you ordered.
Check our refund policy
Product information
Ingredients such as 5-HTP can affect your serotonin (happiness hormone).
If you take SKIP immediately after your festival or party, a temporary serotonin surplus can occur. That's something you want to avoid.
SKIP is completely vegan without gelatin and also gluten-free.
The formula contains no fillers and the capsules are made of hydroxypropylmethylcellulose (HPMC). These capsules are suitable for both vegetarians and vegans, and are gluten-free.
Want to know more about our product?
We advise you to take your SKIP capsules whole. The vegetarian capsules ensure that the contents are gradually absorbed into your body. So do not break open the capsules.
First of all, congratulations on your pregnancy! Unfortunately, it is not recommended to use Griffonia (5-HTP) during pregnancy and breastfeeding. So do not use SKIP if you are pregnant.
Yes you can! The use of 5-HTP and the other ingredients can be perfectly combined when you are using the contraceptive pill.
Substances such as Griffonia (5-HTP) can interact with medications. If you are using prescription medication, we advise you to first read the package insert of your medication. If you are still unsure after doing this, we recommend consulting your doctor or pharmacist before taking SKIP.
Griffonia (5-HTP) should not be used in combination with medications that affect brain metabolism, such as antidepressants and sedatives.
If you are not sure whether your medication is an antidepressant or sedative, we advise you to consult your doctor before taking SKIP.
Absolutely! SKIP is produced by a certified company that operates according to HACCP standards.
The expiry date of SKIP is at least two years.
SKIP bears no responsibility for negative experiences, side effects or reckless use when taking SKIP.
Use of SKIP is therefore at your own risk.
Other
Then send us an email at hello@skipsupplements.com, we will respond to your question within 24 hours.