Terms of service

In order to make it clear how everything works inside and outside, we have drawn up the general terms and conditions below. We have kept it nice and simple so you can read through it quickly. Are you interested in the extended version? Please contact us at hello@skipsupplements.com.

 

1. Definitions

- This version is not so complicated. The only definition is: We are here for your recovery.

1. Where do the terms and conditions apply?

- The conditions apply to all offers, agreements and deliveries of products from us.

 

1. Who are we and how can you reach us?

If you want to get in touch with us, you can:

- E-mail address: hello@skipsupplements.com

How are we registered?

- SKIP Supplements

- Chamber of Commerce: 99413086

- VAT ID: NL868979247B01

- Address: Mauritskade 27, 2514 HD The Hague

1. How does it work with payments?

- When you have made a payment to us, we will process the order immediately and send you a message.

1. What about the price?

- The prices on the website are leading.

- All our prices include VAT.

- Do you want to return a product? Then you will have to pay the return shipping costs yourself.

1. Right of withdrawal

- Not satisfied with our product? No problem, you have 30 days to return the package.

- For a refund of the purchase price, a maximum of 2 capsules may be missing from the SKIP package.

- We would love it if you could share with us the reason for the return, but it is not a problem if you would rather not share it.

1. What can you expect from us after the return?

- A confirmation of the return.

- If your return is accepted, you get within 7 days the amount deposited into your account.

1. When will your return be accepted?

- If no more than 2 capsules have been taken from the SKIP packaging.

- If you have reported your return via hello@skipsupplements.com within 30 days.

1. What about the shipping costs for returns?

- Those are for the customer.

1. What happens if a product is missing from your order or if you receive the wrong product?

- This is of course very frustrating. If a product is missing or if you have received the wrong product, please contact us as soon as possible at hello@skipsupplements.com We will find out for you.

1. What about delivery?

- If you order before 23:59 pm on a working day, your order will be shipped the same day!

- If you notice that your order is delayed, please contact us at hello@skipsupplements.com and we will see what we can do for you.

- When you order a product from us via the website or on Instagram, it is always in stock. If something is wrong, we will let you know as soon as possible.

1. How do we ensure that we keep our promises and guarantees?

- Quite simply, neatly through the law. If you have any doubts or questions about this, please feel free to contact us at hello@skipsupplements.com

1. How do we handle complaints?

- If you have a complaint, please do not hesitate to contact us at hello@skipsupplements.com. We will respond within 7 days.

- Try to be as clear as possible, so we can immediately deal with your complaint.

- We take every complaint seriously.

1. What about disputes?

- On agreements between you and us to which these general conditions apply, the Dutch law applies.

1. Liability

- SKIP bears no responsibility for negative experiences, side effects or reckless use when taking SKIP

Thus, use of SKIPis at your own risk.

Curious about the extended version? Contact us at hello@skipsupplements.com and we will send you the extended version of our terms and conditions as soon as possible.